Privacy policy

Last Updated: March 22, 2024

Thank you for choosing Pour! Your privacy is paramount to us, and we are dedicated to safeguarding your personal information while providing you with a seamless experience in finding and ordering from local drinking establishments. This Privacy Policy details how Pour ("we," "us," or "our") handles the collection, use, and sharing of information about you ("User," "you," or "your") in connection with your use of our services, without the necessity of creating an account.

1. Information We Collect

In providing our services, we collect information in the following ways:

Location Data: To assist you in discovering nearby establishments, we request access to your device's location services. Providing this access is optional and can be controlled through your device's settings.

Transaction Data: When you place an order, we use Square to process transactions securely. While we do not store full payment information, we collect transaction details necessary to complete and manage your orders, such as the items purchased and the transaction amount.

Device and Usage Information: We collect data about how you interact with our services and the device you use to access our services, including device model, operating system, browser type, IP address, and usage patterns.

2. Use of Your Information

We use the information we collect to:

Facilitate your use of our services, including processing your drink orders, managing transactions, and providing customer support.

Improve and personalize your experience with our services.

Conduct analytics to enhance and optimize our services.

Communicate with you about important updates, service information, and notices.

Ensure the security and integrity of our services.

3. Sharing of Your Information

Your privacy is critical, and we share your information only in limited circumstances:

With Service Providers: Information may be shared with trusted third-party service providers who support the operation of our services, such as payment processing by Square. These providers are bound by confidentiality agreements to ensure the security of your data.

For Legal Reasons: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal processes, enforce our policies, or protect the rights, property, and safety of Pour, our users, or the public.

With Your Consent: We may share information with third parties when we have your explicit consent to do so.

4. Your Privacy Rights

Location Services: You have control over your device's location services and can enable or disable access to these services for Pour at any time through your device's settings.

Information Deletion: You can request the deletion of your personal information from our records at any time by emailing hello@pourhq.com. We will process your request in accordance with applicable laws.

5. Data Security

We implement robust security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact Us

For any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at hello@pourhq.com.